FAQs

Frequently Asked Questions

Information is provided below to help answer questions related to the following topics:

Questions Related to Reports and Records

Q:  Are Accident Reports available online?     
A:  Accident reports are available to purchase online at https://cris.dot.state.tx.us/public/Purchase/app/home for $6.00.  If your search for a report returns no results, the report has not been approved.  Please call (817) 392-4160 to check on the status of the report and to ensure that one was made at the scene of the accident.  Certified copies of an accident report can be obtained for an additional $2.00. 

Q:  How do I obtain a Clearance Letter?
A:  On Tuesdays and Thursdays by appointment only, the Police Identifications Unit provides clearance letters indicating all records of arrest with FWPD. Please call (817) 392-4168 to schedule an appointment. The cost for a clearance letter is $5.00. Please bring a current government-issued photo ID (driver license, military ID, etc.) with you. There is an additional fee of $5.00 for a certified copy. Personal or business checks are not accepted.

Q:  If I live out of the area, can I still get a copy of my criminal history or arrest information?
A: You can receive a copy of your local criminal history or arrest information by mail. Send a signed letter requesting your criminal history including your full name, race, gender, date of birth, and your social security number for exclusionary purposes.  Include a copy of your government issued photo ID (front and back), a self-addressed stamped envelope, and a $5.00 money order made payable to the City of Fort Worth. There is an additional $5.00 charge for a certified copy. Personal or business checks are not accepted. 
 
Mail your request to the following address:
 

City of Fort Worth
Police Department
Attn: Warrants/ID Unit
1000 Calvert St.
Fort Worth, TX 76107

Q:  How can I get a copy of a police report?
A:  There are several ways to a police report.

1. Online Report Search
“Report Search” is a service that provides you the ability to search for and print reports from your personal computer or mobile device. Reports that are confidential by law, such as those sexual in nature or involving juveniles, are not accessible. If the report needed is available online, one can bypass the Police Warrants and Records Division and the City of Fort Worth’s City Secretary's Office, pending our internal approval process.

To search for a report online, please visit https://pdapps.fortworthtexas.gov/Reports. Accident reports are available online from the state of Texas at https://cris.dot.state.tx.us/public/Purchase/app/home.

2. In-Person at 1000 Calvert Street
You can also visit the police department's Records section in-person at 1000 Calvert Street.  Customer service hours are Monday through Friday from 7:00 a.m. to 5:00 p.m. Accident reports are available at a cost of $6.00 per report. Public copies of offense reports that are ten (10) pages or more will cost $.10 per page. Reports that are fewer than ten (10) pages are free of charge. Reports can be certified for an additional fee of $2.00 for an accident report and $5.00 for an offense report. An accident report search fee of $6.00 will be charged for documents certifying that no report was found. 

3. By mail or email
Police reports may also be sent to you by mail or email. To receive reports by either of these delivery methods, send in your name, date, report number, location of the accident, and the fee for the cost of the report. Please also include your email address if you'd like to receive the response via email. No more than ten (10) pages per report may be emailed to you. Your report(s) will be mailed to you if they exceed the emailing limit. For easy ordering, you may print out and complete the Police Records Customer Order Form and provide all information requested. You may pay by credit card, cashier’s check or money order if ordering by mail. Please include your credit card number on the form. Do not send cash through the mail. Personal or business checks are not accepted. You may enclose additional pages listing report numbers, as needed. Please remember to sign the form and include a self-addressed stamped envelope(s). All Fed-Ex charges for mailing reports must be paid for by the requestor. No more than three (3) pages, including the order form, can be faxed in to request police reports.

Q:  Does the Fort Worth Police Department offer Fingerprinting Services?
A: Fingerprinting services are available in the Identifications Unit by appointment only.  The Identifications Unit is located in the basement of the Thomas R. Windham Building at 350 West Belknap St. Hours of operation are Tuesday and Thursday from 8:00 a.m. to 5:00 p.m. Please call (817) 392-4168 to schedule an appointment. The fee is $10.00 per card. Citizens are required to bring the necessary card(s) and a current government-issued photo ID (driver license, military ID, etc.). State rejection letters and Fort Worth receipts are required for free reprinting of fingerprints. The Fort Worth Police Department is not approved for the electronic fingerprinting required for a concealed handgun license under the regulations effective March 1, 2011.

 

Questions Related to Traffic and Tickets

Q: Where can I find information about the Fort Worth Municipal Court? 
A: The Fort Worth Municipal Court hears cases of city ordinance and code violations, parking and traffic violations and school attendance violations.  For more information about locations, hours, and payment options, please visit the City of Fort Worth's Municipal Court homepage.

Q:  Can I pay my traffic fines or traffic warrants online?
A: Traffic fines and tickets are handled by the City of Fort Worth Municipal Courts. You may pay for parking and adjudicated fines and costs in full online, over the telephone and in person via Western Union Quick Collect. For locations, hours, and payment information, please visit the City of Fort Worth's Municipal Court homepage.

Q:  Where can I find a copy of the Drivers Crash Report (State Blue Form CR-2)?
A:  The Texas Department of Transportation provides the Blue Form on their website.

Q:  How can I report a hazardous driver?
A:  If it is an emergency, call 911 immediately.  If not, a citizen wishing to report a hazardous driver should call the Traffic Hotline at 817-392-4850 or the Police Communications non-emergency line at 817-392-4222.  The Traffic Division will send out a "Hazardous Driving Notification Letter" to the registered owners of vehicles that were identified as being involved in an act of "Road Rage" or other non-safe vehicle operation.

Q:  Does the Fort Worth Police Department enforce commercial vehicle laws within the city limits?
A:  Yes, the Fort Worth Police Department has a specialized unit to provide quality service to the community through effective enforcement and positive interaction with the transportation community and our citizens. 

Q:  I have questions regarding traffic issues.  How do I contact the Traffic Division?
A:  The Traffic Division can be reached at 817-392-4850. 

Q:  Where is the Auto Pound located?
A:  The Auto Pound is located at: 

2500 Brennan St.
Fort Worth, TX 76106                                                 
Phone:  817-392-5950 or 817-392-5951
Fax:  817-392-5957

The Auto Pound is open 24 hours a day, seven (7) days a week. Towing fees are set by City Ordinance No. 12924.  For more information, click here.

Questions Related to Patrol

Q:  What is a Neighborhood Police Officer (NPO)?
A:  The position of Neighborhood Police Officer was created during the implementation of Code Blue in 1991. More positions were added through the Weed & Seed and Community Oriented Policing Services (COPS) grant.  The Crime Control District then increased the number of Neighborhood Patrol Officers (NPO’s) by 14 to provide one NPO for each major housing community (Butler and Cavile), enhance services to emerging Citizens on Patrol groups, assist with mobile storefronts, and provide relief for beat NPO’s during periods of absence due to vacation, training, prolonged illness or injury, etc.  

Today, an NPO is assigned to each of the 102 police beats that the city is divided into.  To learn more about the NPO program and how to find out who your NPO is, please click here.

Q:  How do I schedule a Ride-In with an officer?
A:  If you are interested in riding along with a police officer, contact any of the patrol divisions for information.  You will need to arrange the ride-in at least 72 hours in advance to facilitate scheduling. You must be 16 years of age to ride-in and ride-ins under 18 years of age shall be limited to the first shift. 

More information about the program, contact information for each patrol division, ride-in instructions, and required waivers can all be found on the Ride-In Program webpage.

Q:  How can I distinguish a real Fort Worth Police Officer from an impersonator? 
A:  Helpful information on identifying a potential impersonator can be found here.

Q:  Is there a list of phone numbers for the Fort Worth Police Department?
A:  Yes, a list of department phone numbers can be found on the Contacts webpage.
 
Q:  Do I have a criminal warrant out for my arrest?
A:  If you are unsure if you have a warrant out for your arrest, you can ask any police officer or go to any police station to have a warrant check done on yourself.

Q:  Can I report animal abuse, noise complaints, and stray animals?
A:  Yes, you can make a complaint and request certain types of services through the City of Fort Worth's MyFW app or via FWPD's online police report filing system.

Q:  How do I complain on an officer?
A: Complaints can be filed against an officer by doing any of the following:

  • Contacting any supervisor
  • Visiting the Bob Bolen Public Safety Building at 505 W. Felix.  Hours are Monday - Friday from 8:00 a.m. - 5:00 p.m.
  • Calling Internal Affairs (IA) at 817-392-4270 or emailing them at FWPD_InternalAffairs@fortworthtexas.gov
  • Submitting a complaint online
  • Initiating the complaint with the Office of the Police Oversight Monitor.  Contact information and links to file a complaint can be found on their webpage.

More information about the complaint process can be found here.

Q:  I haven’t heard from my husband/wife/son/daughter in days, is he/she in your jail?
A:  The Fort Worth Police Department contracts their jail operations to the Mansfield Law Enforcement Center (MLEC).  The number for MLEC Jail Inmate Information is 817-473-8676.  Tarrant County Jail information can be accessed by going to the Inmate Search section of the County website.

Questions Related to Crime Prevention and Community Service

Q:  Does the Fort Worth Police Department provide auto etching services?
A:  Yes, using a process similar to sandblasting, the police department will permanently etch your vehicle's unique vehicle identification number into all window glass and selected metal components of your vehicle. The police department also applies a sticker that lets the car thief know that the vehicle has been marked, therefore, making it difficult for them to sell to a "chop shop." You may qualify for a deduction on your automobile theft insurance after having your vehicle etched. 

Q:  What is the Crime Control and Prevention District (CCPD)?

A:  Information about the Crime Control and Prevention District and be found here.

Q:  Does FWPD have information about prevention of church violence?
A:  Yes, it is available online here(PDF, 216KB).

Q:  Are crime statistics for Fort Worth available on the FWPD website?
A:  Yes, please check out our Quarterly Crime Reports.  The department's Crime Data Center also has links to other helpful resources.

Q:  Does the Fort Worth Police Department partner with local clergy?
A: Yes, the Fort Worth Police Department has community-based programs, including the Police and Clergy Coalition, that partner with local clergy to combat crime.

Q:  How can I make a difference in my community?
A:  The Fort Worth Police Department has many community-based programs that involve a partnership between police department and the community to prevent and combat crime.  For information on how you can make a difference in Fort Worth, visit the “Get Involved” tab at the top of the page. 

Q:  I am a victim of online fraud.  Who do I contact?
A:  Make a report with the Internet Crime Complaint Center. They will send a report to the city where the victim lives and to the proper jurisdiction where the suspect lives. The appropriate authorities will then be able to investigate the incident.

Miscellaneous Questions

Q:  Where are the City of Fort Worth's e-commerce trade site locations?
A:  Bob Bolen Public Safety Complex - 505 W. Felix St. Lobby open Monday to Friday from 8:00 a.m. to 5:00 p.m.
     South Division - 3501 W. Risinger Rd. Lobby open Monday to Friday from 8:00 a.m. to 4:00 p.m.
     Northwest Division - 4651 N. Main St. Lobby open Monday to Friday from 8:00 a.m. to 5:00 p.m.
     East Division - 1100 Nashville Ave. Lobby open Monday to Friday from 8:00 a.m. to 5:00 p.m.

Q:  Where can I find the latest Texas laws?
A:  You can visit http://www.statutes.legis.state.tx.us to view the latest laws and legislature. 

Q:  Where can I learn about the history of the Fort Worth Police Department?
A:  On the About the Fort Worth Police Department webpage, there are links to information about the department's history, current organizational chart, executive staff bios, and more. 

Q:  How do I submit a public information request?
A: Information about how to submit a public information request can be found at the City of Fort Worth's Public Records webpage.

Q:  The alarm company told me to contact you for an alarm permit.  Where can I find the form?
A:  Although the Fort Worth Police Department handled alarm permits in the past, the City of Fort Worth's Development Services Department now handles all permit requests.  Visit the Commercial and Residential Burglar Alarms Permits section on the city website.

Q:  Does the Fort Worth Police Department have specialized units?
A:  Yes, information about some of the specialized units within the department can be found under the Support Services tab.

If you have any questions that were not answered here, please contact the Fort Worth Police Department at 817-392-4200. A complete list of contacts can be found here.