Internal Affairs

The Mission of the Internal Affairs Section is to enhance and maintain the integrity and ethical standard of the Fort Worth Police Department. This will be accomplished through complete and objective investigations.

The purpose of the Internal Affairs Section is to investigate or coordinate the investigation of allegations of misconduct, including criminal misconduct, against police department employees, maintain related records and liaison the City Attorney’s office to handle legal process that affect the police department.

Misconduct Investigations:
Examples of investigations are allegations related to the following:

  • Excessive force - Learn more about the Use of Force Departmental Reporting Process and the Use of Force Investigation Process
  • Sexual harassment
  • Hostile work environment
  • Disparate treatment due to gender, race, ethnicity, age or sexual orientation
  • Retaliation for reporting the misconduct of another
  • Inappropriate conduct or comment of a sexual nature
  • Inappropriate comment regarding gender, race, ethnicity, age or sexual orientation

A completed investigation shall be submitted to the involved employee's division commander by the supervisor of same and shall include a summary of facts prepared by the supervisor with an appropriate conclusion, classifying each specific act of misconduct into one of the following categories:

  • Unfounded: The investigation reveals sufficient evidence to believe the complained of act did not occur.
  • Exonerated: The investigation reveals the complained of act occurred but was legal, proper, and justified.
  • Non-Sustained: The investigation discloses insufficient evidence to believe the complained of act either did or did not occur.
  • Sustained: The investigation discloses sufficient evidence to conclude the complained of act occurred.

Complaints made directly to Internal Affairs will be processed and assigned either to Internal Affairs or to the involved officers chain of command for follow up investigation, or by following the link below.

Initiating Compliment or Complaint:
Complaints can be generated on the scene by requesting that a supervisor be dispatched to the area. This request can be made to any officer on the scene or by calling the non-emergency number 817-392-4222, or you can File a Compliment or Complaint Online. You can also Review the timeline for complaint resolution here.

File a Compliment or Complaint Online

Compliments and Complaints can be generated directly to Internal Affairs at 505 W. Felix. Fort Worth TX 76115, email or by calling 817-392-4270. General office hours: 8:00 am - 5:00 pm, Monday - Friday. Unresolved issues with the IA process may be addressed by emailing the Professional Standards Division Captain and Deputy Chief at

Public Information Requests:
Requests for information made pursuant to the Texas Public Information Act are referred to the Internal Affairs Division’s Legal Liaison Section for processing pursuant to City’s Administrative Regulation for public information requests if they pertain to police department related records or personnel. To submit a Public Information Request, please visit the Public Information Portal. If you have any questions, please contact the Legal Liaison Sergeant at 817-392-4272.

Special Needs Assistance Program (SNAP)

In any emergency, good information is crucial. That's why the City of Fort Worth is working with agencies throughout North Texas to build a database of residents with special needs — to ensure assistance is available when disasters strike.

Learn More